DA discusses...
Lizzie
- 18 August 2010 - Diversity - Having recently attended a highly
interesting diversity lecture, I’ve found myself more aware of those
everyday circumstances where the question of diversity clearly isn’t being
accommodated. One thing that has been agonisingly clear to me is that many
people still relate diversity solely to skin colour. I certainly believe it
is so much more than that. Working in a multi-cultural company, we have
people from many different cultural backgrounds, different genders and with
different sexual preferences. , I find it sad that many see diversity
purely as a buzz word, and feel that as long as they use it every now and
again they can tick that box and feel that they have done their duty. This
was never more apparent to me when I was recently referred to in an off-hand
and quite sexist way as “the short blonde one” – and no they weren’t
referring to the length of my hair! – to my face, no less. The person really
should have known better and would not want to be quoted! I’m not sensitive
about the colour of my hair, my sex or my height, but the incident made me
realise how many people are just paying lip service to diversity.
Lisa
- 10 August 2010 - Customer service – or lack of – again! -
Regular
readers of these posts will know that many of my team feel rather strongly
about good customer service, as do I. I was on the receiving end of some
shockingly poor customer service (from British Gas) and some excellent
customer service (from a local plumber) recently. After having scalding hot
water come out of my cold taps for the last few days, I called British Gas,
with whom I hold the top tier annual service agreement. The helpful lady on
the phone booked an engineer for the following day. The chap who turned up
knew about as much as I did about boilers and hot water systems. After a
cursory look at my bathroom taps, he called his supervisor to report the
situation. He had not even looked at the boiler or the hot water tank (or
the cold turned hot water tank!) at that point. While he made the call with
one hand, the other hand was busy rearranging something in his trousers.
After several calls to this mysterious supervisor, a few quick looks around
my flat, and taking one personal call – all the while rearranging himself –
he told me the problem was my mixer tap in the kitchen. We debated how this
was possible for at least 20 minutes and again he had one hand on his crotch
the entire time. At this point I just wanted him out my flat. The next day a
wonderful chap – a local plumber I found on Google – arrived, confirmed it
was not the tap, kindly looked at the boiler and tanks to make sure they
were safe, and refused to charge me for his time. British Gas has been out
to my flat again – I requested a different engineer – and THAT engineer
seems to have sorted the problem. And he managed to not touch his crotch
even once.
Gisi-
2 August 2010 - I scream for ice cream!! -
When we leave
for vacation to see my mother-in-law, who lives near the seaside, we all
look forward to various things: ice cream, fresh mature peaches and
watermelon, nice white sandy beaches, blue, transparent water and the guy
that sells coconut. A lot of things have changed in the 20 years we have
been visiting her. Now, on Sundays it is impossible to go to the beach.
There are so many people you cannot find even a tiny space to put your towel.
Luckily, because we are there for a while, we can choose not to go on a
Sunday and instead plan our day around having a lovely cold handmade ice
cream cone!
Magda
– 8 July 2010 -
Project
management -
I’ve been
avoiding this subject – I really didn’t want to write about it as I
appreciate that while it’s interesting to me (and my grandma), it’s dead
boring to everyone else. But it’s only three weeks left to the big day, so I
feel I’ve done quite well keeping quiet up til now. So… I’m getting married
in three weeks!!! Interestingly, what I find really exciting about it is the
planning process. Well, I’m a planning geek. I love my excel worksheets with
numerous columns, as well as preparing plans, to do lists, and then crossing
off one thing after another. It’s very satisfying. However, I’m organising a
really tiny wedding, so I feel my project management skills are not used to
the full. Fortunately, I also have a three-week honeymoon trip to Vietnam
that needs careful planning and a hen weekend with 11 of my girlfriends
flying to London from around Europe and even from the other side of the
pond. Now, there’s a planning challenge! With all this happening (plus of
course working hard and studying for my CIPR diploma), I feel like I finally
have my plate full and for the first time can honestly admit that I can’t
take anymore. However, I’m already wondering, what will I do when all this
is over?
Lucie
– 7 July 2010 -
Fraudsters,
beware! -
Let’s be
honest, we all like to use this space for a little bit of moan every now and
again - the government, airlines, and especially ash clouds. All these
things regularly give us reasons to complain, so I thought I would reverse
this trend this week by praising the efforts of an establishment you least
expect it from -my bank. I got a call from the fraud department saying that
an unusual payment, to an on-line jewellery store in the US, had been made
on my business credit card. Realising this was out of my normal purchasing
profile - proof that I use my business bank card properly I suppose - the
bank didn’t authorise the payment and rang me immediately. After a few
security questions, I confirmed this attempt to use the card wasn’t
initiated by me and they blocked the card straight away. They are sending my
new card out to me in the next two days. Simple, hassle-free and efficient!
That’s something new and welcome from Barclays!
Gisi
– 30 June 2010 -
The dilemma of
Football -
It’s that time
again. The FIFA World Cup has started and everybody is glued to the TV! My
Italian husband was moaning the other day that they would not let them watch
the games in the office. I don’t like football that much, but the World Cup
always manages to pull the fan out of me. So there I am, sitting in front of
the TV like so many others, commenting on goals, penalties or wrong
decisions made by the referees, even though I don’t really understand a
great deal about the rules. None the less, it is nice to see your team win
and to be a little bit patriotic. In our house we are supporting two teams:
Germany and Italy. So let’s hope they will not meet at some point during the
tournament, because that will be a real dilemma. My elder son and his father
want Italy to win and my little one (probably out of solidarity for me) and
I want Germany to win. At this point all I can say is: may the best team win!
Lizzie
- 29 June 2010 -
I said
Madonna – not Maradonna!
After what can
only be described as a pathetic performance on Friday night by the England
football team against Algeria in the World Cup, I was glad the rest of my
weekend was going to be football-free! Instead of the constant noise of
vuvuzelas and rowdy fans, my Saturday was a tribute to Madonna - her fashion,
her music, and her career - culminating in the professional reproduction of
the video of the 1990 hit, Vogue! Have I been forging secret pop career I
hear you say? Alas, NO! It was a group activity for a friend’s hen party.
And what a blast it was. For two and a half hours we were choreographed,
made-up and filmed replicating every move Madonna makes in the Vogue video.
It’s easy to see how the TV show Glee has become such a global phenomenon:
there’s nothing more fun than dancing about and singing into your hairbrush.
In any case, you needn’t worry too much – I don’t think I’m going to give up
the day-job! But if someone could tell me when England is next playing, I’d
gladly go back and make another video – ANYTHING to avoid watching another
dismal performance!
Magda
– 4 June 2010 -
Get real -
I
understand the frustrations of BA employees. I do, because, like thousands
of UK workers I’ve had them as well. 2009 was a year many of us would like
to forget. Pay freezes, pay cuts and redundancies were all around us. What I
don’t understand is why BA unions think they should be immune. BA doesn’t
want to restore cabin crew’s travel perks? It’s a perk after all and they
can be the first things a company that is losing millions of pounds gets rid
of. Why am I writing about BA strikes? Firstly , I’m not happy that my
fiancée’s business trip to the US lasted longer than expected due to the
strike and the changed flight schedule. And secondly, I’m getting married
this year and due to travel with BA to and from my wedding in Poland and
then to and from my honeymoon in Vietnam. I have enough stress in my life
because of the wedding itself not to mention the uncertainty the volcanic
ash cloud adds to the event. Do I really need additional stress from BA
unions? Could they please realise that this is real life; we’ve been through
a recession and everyone has to take a cut, and I and my fiancée would like
to go to our wedding and honeymoon as planned?
Lucie
– 2 June 2010 - Happy anniversary - It recently dawned on me that
I have now been working for DA for over three years. And what an impressive
three years! I’ve experienced the change of ownership of the agency from its
original owner to Lisa and Steve, an office move, a global financial crisis...
I’ve had the chance to work with fantastic colleagues that have come and
gone, and some that have even come back again, and a constantly expanding
portfolio of clients. But one thing has always stayed the same: DA’s
dedication to provide quality and efficient communications solutions for all
our clients across Europe. Who would have thought that the job I got three
years ago would take me on such a journey!
Pippa
– 28 May 2010 - How to turn a dog into a chicken - We recently
acquired four hens. Jemima, Henrietta (Henny for short), Toffee and Honey
are now established in a large run behind the rhododendrons at the back of
the garden. We opted not to give them free range for fear they’d eat the
entire content of our vegetable patch. Instead, we now all surreptitiously
go to pull leaves off the lettuces and feed them to the hens as treats. We
have the hens as the result of the children’s pester power. They wanted a
dog, so two years ago we got a cat - we figured less trouble, no walks and
limited dirt. They still wanted a dog, so we now have four hens - we figured
less trouble, no walks and some eggs. I bet they still want a dog and,
despite ending up with other pets with different plus-points, they will
probably, ultimately, get what they want we figure more trouble, more walks
but more fun. The moral of the story? In the end, persistence does pay.
Lizzie
- 25 May 2010 - A very different tradition - This weekend, some
friends and I were invited to an old school friend’s wedding. What made this
more exciting than usual was that it was a traditional Hindu wedding –
something I had never experienced. After arriving at the venue, we quickly
got lost in the crowds – more than 500 people had been invited– and made our
way outside to the terrace. A whisper started through the crowd that the
groom, our friend, was arriving by helicopter! Five minutes later, a
helicopter started to circle the building and the drums started to beat. After
a passes overhead, the helicopter landed (by the 18th green? of the golf
course) and then the traditional ceremony started. It was a collection of
rituals, performed by the bride and groom and their respective parents and
close relatives. The Brahmin (priest) chanted mantras from the Vedas and
Puranas, the holy scriptures of the Hindus, all in Sanskrit. The 16 stages
of the ceremony took about four hours in total and because of the strict
traditional nature of the event, we didn’t really get to speak to our friend
at all. Thanks to the pure spectacle of it, it is not something I shall
forget in a hurry.
Lisa
- 18 May 2010 -
Ash cloud
misery is comms victory for Virgin -
I flew earlier
this week when the ash cloud from the unpronounceable Icelandic volcano once
again caused disruption at major UK airports. I was coming in from the US
and there was much uncertainty as to whether or not southern UK airspace
would remain open and whether or not my Virgin flight would take off. Thanks
to a very clear and well thought-out communications strategy, implemented
expertly, Virgin’s Tweets and its website (with a prominent “flight
disruption” link from its home page) made sure I was kept well-informed
during the hours before I was due to fly, even though the reality was no one
actually knew whether the plane would leave or not! Once on board the pilots
kept us informed too – Stansted was an option for landing apparently if
Heathrow remained closed – echoing the great information flow. Hardly rocket
(or Airbus!) science, I hear you moan, but sometimes it is those very simple
things that trip even the best of us up. Once again, Virgin gets it right,
and for that I love it and will continue to give it all of my transatlantic
business.
Magda
– 27 April 2010 -
Three eventful
weeks -
So much has
happened in the last three weeks, it’s been really difficult for me to chose
what I should write about here. Should I write about the Polish president
killed in the plane crash together with almost 100 other amazing people who
have contributed so much to Poland’s history, politics and culture? Being
Polish, it of course affected me enormously even though I’m miles away from
the mourning country. Such a tragedy. Or should I write about the
unbelievable and unprecedented flight disruptions caused by
Eyjafjallajoekull. I love the fact the media simply refer to it as “the
Icelandic volcano” and no one even tries to pronounce it .
I feel
for all the stranded travelers in places like Shanghai, New York or the
Maldives, but my heart goes out to those who haven’t managed to leave for
their long awaited holidays. Another topic I could focus on is of course the
election race. A rising star in Nick Clegg, widely discussed televised
debates between the three main parties, fifteen contradicting opinion polls
every day – so much material! I’m overwhelmed by all these stories, not sure
which one to choose. Oh wait! I don’t think I have anymore space!

Pippa – 20
April 2010 -
Can a good
story get away with not being credible? -
Are you one of
those people who watch TV or read a book and can’t help but say to yourself
“Oh, he wouldn’t have done that! That’s just not believable!”? I have to
confess that I am. I know it’s annoying, but I find it really hard to stop
myself. At the moment, slightly later than most people, I am reading the
third of the Stieg Larsson books, The Girl Who Kicked The Hornet’s Nest, at
the same time as my husband. This is a bit fraught, as we have only one
copy. I irritate him with comments such as “Surely, there would have been
more security at the hospital” or “If I were Mikael Blomkvist, I would have
tried to make contact with Lisbeth Salander by now”. His reply is always
“You need to suspend disbelief. The story is good. That’s what counts”. To
some extent, I think that’s true. I have become very caught up by the story
and the book is definitely a page-turner. But, and this is a big but for me,
unless it’s set in a world of complete fantasy, a story should also be truly
credible. Don’t you agree?
Lizzie
- 16 April 2010 - A phenomenon of our time -
Unless you
have had you head buried in the sand, you know about the Icelandic volcano
eruption beneath the Eyjafjallajoekull glacier. Not since World War II has
there been so much disruption caused to air traffic over the UK, let alone
the majority of Europe. According to some newspapers, nearly one million
Britons are stranded abroad, and there are headlines about celebrities, like
Gary Lineker and John Cleese making mammoth overland journeys to get back to
the UK. A reportedly 50,000 more passengers than normal have been
travelling on Eurostar trains, and the company has apparently hiked up a
single fare from Paris to London from £69 to £223! But the company has
claimed of course it is not cashing in on the situation. It may take a while,
but things will return to normal – eventually. What is for certain though is
that the Icelandic ash cloud is sure to become part of our history – the few
days where the world practically stood still. And for those of us who don’t
remember a time without mobile phones, the internet, or easy, cheap and
readily available air travel, it has left us wondering how we ever managed
before?
Lisa
- 12 April 2010 - Bloom into spring - I spent Easter in
Washington DC to visit family and friends. Even though I went to boarding
school not too far from the city back in the mid-1980s, I didn’t spend much
time sight-seeing or doing the touristy things. But this trip coincided with
one of the most amazing and most beautiful annual events the city holds, and
one I had never seen – the National Cherry Blossom Festival (www.nationalcherryblossomfestival.org).
The two week Festival – which includes up to 90 different events -
commemorates spring but also the gift of 3,000 cherry blossom trees in 1912,
and 3,800 more in 1965, from Japan to the US. The main focus of the Festival
is around the Tidal Basin and Jefferson Memorial. When I was there, it was
during peak blooming time, so the entire area was lined with tree after tree
covered in amazing pink-white blossoms. It was truly breathtaking. And in
the sun and breeze, it was nice to see people taking time to simply look at
a tree, enjoying the beauty of it. When is Easter next year?
Gisi
– 7 April 2010 - School pressure - As far as I remember, my
parents never got that involved with my homework and I cannot remember
having that much of it either. When I see my kids now, I am astonished as to
how much things have changed. The elder of my two sons, who is now twelve
years old, is bombarded with homework on a daily basis and double that at
the weekend. Everytime he is ill he gets into a panic in case he misses too
much. It worries me when he starts to hate when he’s on vacation because he
cannot relax. Some of it is naturally down to the fact that the Italian
government has no budget for schools. School hours for important subjects
such as geography or history are constantly reduced and teachers have less
time available so kids have to make up for it at home. It’s true that school
is important, but it shouldn’t put children under so much pressure. Other
activities are just as vital, such as sports, music or even leisure time.
The knock-on effect can mean that the whole family suffers as a result of
the pressure the children are under, rather than them being happy and
without a worry in their life – just the way I was at that age.
Lisa
- 1 April 2010 - Happy anniversary -
Today marks a very auspicious day! It is the second anniversary of the birth
of DA Public Relations – Davies Associates as it was in its past life, but
with the same staff and the same clients. It is particularly auspicious
given that, no matter how well we are doing in these tough economic times,
statistics show that the first two years of a new business – and in our case
the “new” should probably be in inverted commas – are very risky. According
to the American Small Business Association, a whopping two-thirds of new
businesses fail in the first two years. The statistics remain fairly gloomy
up to four years and then ease up a little. Once you hit 10 years you are,
statistically, pretty secure, according to research. And here I was worried
about new clients and delivering excellence as I thought that is what would
keep us in business! Silly me. So despite it being April Fool’s Day (and
just who chose that as the day for the paperwork to be sorted, anyway???), I
shall not be pulling any pranks, but rather celebrating two years of hard
work, dedication, a fantastic team and, I know now, beating the odds.
Perhaps I should plan a trip to Vegas?
Steve
- 23 March 2010 -
Summer’s coming! (what
happened to spring?) -
From the change of dress of people on the streets last
weekend, it could have been July not March: we seem to have forgotten that spring exists, wanting so
much to break away from the “misery” of winter and
rush into summer when we can complain that it is too hot. The British
obsession with the weather never seems to wane, especially on the first day
of sunshine in spring when the temperature reaches an incredible 12oC and
everyone dons their shorts and miniskirts to rush out and show off their
legs. Perhaps I am alone in my love of the British seasons - moderate
temperatures between April and November punctuated by the odd hot day,
followed by the crisp cold of winter. It will be wonderful now to see the
changing colours of the countryside, spring flowers and lush greens for
months turning slowly into the deep reds of autumn. Unfortunately this will
be sporadically spoilt by naked legs, backs and stomachs which used to be
confined to the beach. Must get my camera ready...
Lisa
- 22 March 2010 -
Customer service – the best and the worst... -
This week, while in Selfridges buying myself
something for supper, I made a rash impulse purchase of a rather expensive
cardigan from up-market retailer All Saints. The salesgirl at the fitting
room was great, helping me with a smile on her face and repeatedly urging me
to let her know if she could get me anything else. Once I chose the cardi, I
went to pay. I stood at the counter, one lone customer, and watched three
salespeople having a good conversation! One girl even glanced at me with an
annoyed look on her face – like I was really interrupting their social life.
After about two minutes of standing there, staring at them, one decided they
should help me. She processed my debit card, and then asked if I wanted a
bag for my £85 cardigan. “Yes”, I said, as I only had a Foodhall bag with a
piece of raw tuna in it. Then she asked me a question I have NEVER been
asked by a sales person: “would you like tissue paper?”. At this point, I
had pretty much had enough, so I replied, “for £85 I would like a facial
with it”, but that didn’t even raise a smile. Some tissue paper was stuffed
in the bag and I came home. The next day I put the cardigan on only to find
a huge hole in the hem. I went back to the concession, and this time had the
most efficient sales person! He apologised profusely and explained it wasn’t
a fault in the delicate fabric, but something that occasionally happened
from the metal racks in the stockroom. He processed my exchange quickly and
without fuss. But I did notice, when I got home, there was no tissue paper
in the bag...
Magda
– 19 March 2010 –
Going cold turkey -
It’s been three agonizing
weeks without TV. Apparently something happened to the main antenna, so,
I’ve been through almost a month without BBC Breakfast when getting ready
for work. Twenty one evenings without Sky News at dinner time. Three weeks
without Come Dine With Me or inspiring travel programmes. And, most
importantly for my fiancée and all the Italians and Spanish living in my
building, a weekend without a Formula 1 race. Not any race, the opening race
of the season. You could feel the tension in the corridors last week. Things
started to get nasty. Leaflets criticising our estate’s management and calls
to pester them every couple of hours with annoying phone calls. I do feel
for the poor people working in the complaints department of our estate. But
to be honest, I’m actually quite happy about the lack of TV. I’ve been
planning to limit our TV consumption for quite a while, or at least
structure it a bit better, so we only watch the programmes that we really
like instead of just having moving pictures in front of our eyes all the
time. I managed to catch up with emails and some outstanding things on my to
do list. So far, so good. But I’m afraid my will won’t be that strong once
the TV issue is resolved. It’s time to admit it. My name is Magda and I’m a
TVaholic.
Lucie
- 15 March 2010 -
Seamless
Prague -
I recently came back from a long weekend in Prague, and
it seemed like all the transportation gods were on our side. The trip to the
airport in London was seamless, our flight was on time, and the cab ride
from Prague’s airport to our hotel was very quick. After a relaxing weekend
away, on Monday morning, a hotel-booked car was waiting for us as we left
the hotel, whisking us to the airport in the same record time. I have to say
I usually rage against low-cost airlines, but EasyJet served us really well,
for once, so much so, we even landed in London 20 minutes early. The
easiness of it all left me feeling happy and relaxed, and I came back home
rested, and isn’t that the whole point of a holiday – even a short one?
Lizzie
- 12 March 2010 -
Whose right is it anyway? -
It has come to light this
week that Jon Venables, one of James Bulger’s killers, has re-offended after
being let out of prison, and because he was on parole, it is likely he will
be sent back to prison after his court case. Such a high-profile case has
really got emotions amongst the public running high and the media circus has
started. Rumours are circulating that he’s been using drugs and that he’s
facing child porn charges – but our MP’s are standing firm, believing that
if they tell us exactly what he has done, it could jeopardise his trial, and
people may figure out his new identity, which would infringe on his human
rights. Surely he lost HIS rights the day he helped to murder that little
boy 17 years ago? What about James Bulger’s mothers rights? The right to see
her son grow up into a man and the right to know that her son’s killers have
been properly punished for what they did. I am shocked to my core that after
only spending eight years in prison, Venables was let out and allowed to re-offend.
Gisi
- 11 March 2010 -
European political union or not? That is the question!
-
Reading about the Greek crisis in the newspapers, I wondered: is the
European Union really worth it? In the past many Europeans were very pro
Europe, but people are now not so sure. The federalists want the EU to form
a political union putting in place a mechanism that allows money transfer
within Europe. Due to the way the European Monetary Union was designed,
there is no means for a bail-out of the Greek government by the EU. Then
there are those sceptical towards the EU, convinced that the Greek crisis
will eventually end the Monetary Union. However, there is one common
interest for these groups: to magnify the crisis in order to achieve their
own goals.
It’s true Greece faces a lot of problems but no more or less than other EU
countries.
Pippa
- 10 March 2010 - The civilising
influence of language -
On our recent family
skiing holiday in France, we faced horrendous lift queues, as our holiday
coincided with that of most of the rest of Europe, including Paris. There
was lots of the usual shuffling forward with skis trying to avoid other
people’s strategically planted poles, ski school monitors admonishing
children with “il faut s’imposer”, and sighs about “les Anglais”. And then I
overhear someone in the queue remarking that at least they’re not as bad at
queuing as the Germans, which put my back up (I’m a German, married to a
Brit and am fluent in French...). Once on the chair-lift though, there was
the invariably delightful conversation with the charming skiers you had just
recently fought against in the queue. The chats are somewhat aided by my
ability to speak the language, of course, but it still leaves me perplexed
at why so many of us are only civil when in a restricted space. At the end
of the lift, we hop off, wishing each other a good day and then skiing off,
only to be irritated by the hordes of skiers and snowboarders swooping down
across our paths. I have finally arrived at the obvious conclusion that
over-crowding leads to bad manners, but direct confrontation in the person’s
native tongue generally reverses that behaviour. For that reason alone
learning to speak another language must be worth it!
Magda
- 9 March 2010 -
Back to school -
When you’re 30, the memory
of textbooks, lectures, homework, reading lists and assignments is long
gone. And chances are, you think it’s gone for good. Not for everyone
though. Some people (let’s call them masochists) come to this strange moment
in their life when, for whatever reason, they decide that they want more.
They want to do diploma in public relations. And so it starts again. Heavy
textbooks full of PR and communications theory, definitions of
professionalism, long lectures that are difficult to survive because you’re
not used to sitting still anymore, homework that you put off indefinitely,
unbelievably long reading lists full of articles you want to read, but let’s
face it, you never will, and of course assignments. I fear these the most!
Five thousand words on PR theory??? I’m a PR practitioner, a master of a
short form; I like putting together hundreds of words for articles,
comments, releases, but thousands? This year is going to be very
challenging. No doubt I’ll be coming back to this topic more often as more
hurdles surface. Keep your fingers crossed!
Spaghie
- 5 March 2010 -
Holiday by the River - As the official Director
of Greetings (D.O.G.) at DAPR, I rarely get a holiday (though some might say
my whole life is one!). But two weeks ago my mother, and owner of the
consultancy, went to a faraway tropical island on holiday where I wasn’t
allowed to go, and so I, too, was able to take a holiday, with some
wonderful friends who live by the River Thames in Battersea. Linda and
Michael live on the sixth floor of a lovely building with wonderful (“panoramic”
I heard mummy say) views over London – I had never seen my home town quite
like that before, but I loved being out on the balcony, particularly when a
helicopter landed at nearby Battersea heliport. I barked a greeting (as I am
used to doing!) but I am not sure they heard me, and I wagged my tail in
encouragement so they would come back again soon. Linda and Michael took me
on lots of long walks which I enjoyed immensely and there were so many new
smells. The days flew by, and were filled with cuddles and treats. I hate to
say it, but I hardly missed mummy. When she got back, she looked rested and
smelled of coconut, and I was very happy to see her – I hadn’t realised just
how much I really did miss her. So, holidays are excellent, if you can stay
by the River, but it is even better when you get to go home.
Lisa - 2 March 2010 -
An opportunity everywhere - I recently went to
Barbados on holiday. I booked my direct flight with my favourite airline,
Virgin Atlantic. On arriving at Gatwick to check in (or rather “bag-drop” as
you do these days!), I was informed that the flight was delayed by several
hours due to a volcanic eruption on Montserrat. We ended up leaving four
hours late, and the packed flight was suddenly making another stop after
Barbados, in Antigua. Turns out the BA flight to Antigua that morning was
cancelled (also citing the volcanic ash cloud), and so Virgin, in its
wonderfully entrepreneurial way, decided to take as many BA passengers as it
could on the Barbados flight. Almost nine hours later, over three hundred of
us disembarked at Grantley Adams Airport, leaving another hundred-odd to
wait 45 minutes for luggage to be unloaded. Then, the plane took off again
and made the 45 minute flight to Antigua. All I could think was how happy
all those passengers must have been, getting to their destination on the day
they were meant to. And I bet I know which airline they will fly next time
they book long-haul!
Lucie
- 1 March 2010 -
Eyes down -
When I was at school in
France, during my first ever English class, we played Bingo. It was the
first time I had heard of this typically English game. I never thought much
of it, but now that I live in England, I realise that the country might be
just a little obsessed with Bingo. The game has reached incredible
popularity in the United Kingdom; statistically, each person in the country
draws about 24 numbers each minute. There are a reported 700 Bingo halls
where frequent Bingo games and tournaments are held regularly. Some pubs
also organise regular Bingo nights to appeal to the young crowds; Wine Bingo
tournament are also held, where players are able to combine their love of
wine and blind tasting with their love of Bingo. I’ve even been to a rebel
Bingo party, an event held in a secret location in London where hardcore
Bingo players gather once a month. I’ve now accepted that Bingo is one of
these strange English traditions, along with drinking tea with milk and
hanging a sock on the chimney at Christmas time.
Lizzie
- 4 February 2010 - A truly terrible
communicator -
Time to vent, I’m afraid! I’ve recently been in a situation, where, as a
customer, I have been dumbfounded by the lack of communication by a certain
furniture dealer. Back in August I ordered some furniture from an online
supplier. At the time I was promised a six week delivery period – 10 weeks at
the most! It all eventually arrived on Friday 29 January –six months later. I
appreciate the fact that sometimes delays occur and with bespoke furniture
things can go wrong – especially when they are coming from abroad. But this
gentleman felt it was perfectly acceptable to ignore us after the initial 10
week period. Instead of communicating with us every step of the way and
apologising, he ignored our phone calls and emails – I was finally forced to
involve law enforcement. I had no idea whether his online shop was a front and
he was actually a thief, but it really is a strange situation when you have to
resort to calling the police to find out if your new bookcase is going to
actually arrive!? Thanks to my terribly experience, I’m telling everyone who
will listen to never use him or his services, and frankly he hasn’t got anyone
to blame but himself – he’s destroying his own business. If only he’d learnt
some effective communications techniques: it just shows how easily bad
communication can ruin a reputation!
Gisi
- 2 February 2010 -
The Palio – not just a horse race -
It’s been 10 years since I
moved to Siena – a little medieval town in the heart of Tuscany. Famous across
the whole world for the Palio, a horse race run in July and August in the main
piazza, attracting tourists and VIP’s. Watching as an outsider - that is not
from a Sienese point of view, I still have not fully understood the importance
of this event. One thing is certain though: it is not all about the race but
about society, dedication and team building. The Palio is only the climax of
the social life of the Contrade: true city-states within the city. Each has
its territory, population and a constitution of its own as well as a
periodically elected board of administrators. Siena is divided into 17
sections and, traditionally, according to where you lived, you were part of
that Contrada. Nowadays people who have moved outside Siena can remain part of
their Contrada. Newborn usually get babtised into their fathers’ Contrada. The
Palio is the culmination of the Contrade’s existence. But life in the Contrada
is also about organising events like drumming and flag waving lessons for
kids, sewing lessons for the ladies and year-round dinners, and excursions
during the weekend. Most important of all, it keeps young people off the
streets by giving them something to do. The Contrade are part of Sienese life
and stay with you until you die, almost like a big family that helps both the
young and the old to be part of something– and don’t we all need that.
Lisa
- 20 January 2010 -
The search begins and there go my Friday nights -
Last week saw the start of the new series of American
Idol, the US phenomenon that searches for the next big singing talent. It is a
spin-off of the UK Pop Idol which we don’t air anymore, and there are versions
of it all over the world. I adore this show, and watch it religiously. It has
all the aspects you might love about our X Factor – Simon Cowell as a judge,
hysterical audition rounds, and amazing live shows at the end. The difference,
however, is that it is all on a much larger, much glitzier scale. It is hard
for me to pin-point exactly what it is that compels me to stay in on a Friday
night and watch it, but suffice to say, for the next four months I shall be
enjoying the start of the weekend from my sofa.
Lisa
- 6 January 2010 -
A new year, a new… - As
with any New Year, talk abounds of resolutions, diets, newly developed
exercise routines. I embraced some of these fads over the years, but they
usually didn’t last beyond the end of January. But this year 2010 (whether you
choose to call it twenty-ten or not) feels like a special sort of year in some
way. Last year was possibly the most difficult one of my life; on top of the
global recession, I endured major surgery and lost a beloved parent to a
terrible disease. And yet from that heartache I found deep and close
friendships and support that often came from the most unexpected places. And
so as 2009 drew to a close, I wasn’t damning it for the pain it had brought to
me - in fact I felt a stronger person for having been through it. So as others
talk about dropping a dress size or counting calories as they embark on 2010,
I am embracing the New Year with hope and purpose, and I know my father would
be proud.
Gerardo
-8 December 2009 -
Tales of sleeping shrimp -
A sleeping shrimp gets
lost in the stream is one of the many, mystic Mexican proverbs. Whilst on
an official state visit to Mexico recently, Prince Willem Alexander of The
Netherlands finished a speech: “Camarón que se duerme, se lo lleva la chingada”,
which means “A shrimp that sleeps gets f***d up”. The nervous laughter of a
distinguished audience, flabbergasted at the visiting European Prince who had
just uttered such profanities in the name of The Netherlands, did nothing to
diffuse the situation. The blame for this serious gaffe was laid at the feet
of the Prince’s Argentinean Spanish-advisor, who apparently did not know the
coarseness of that local Mexican word. Singer Pete Doherty has also fallen
foul of cultural subtleties when he decided to sing the German National anthem
in Munich, using the lyrics that are most associated with the Nazi regime
(Deutschland uber alles). But are they really at fault? In a world where
visiting other countries with alien cultures, it’s no wonder that there are so
many potential pitfalls – and more incidences of sleeping shrimp are bound to
happen - that’s why we, at DA, hold cultural meaning and sensitivity in the
utmost regard.
Beate
- 7 December 2009 -
Christmas markets -
Yes! It’s that time of the
year again to visit one of the numerous Christmas markets in Munich. I have to
say they are one of the very few things I missed when I lived in London. Up
until last year, there was unfortunately nothing in London that was even
remotely similar to the kind of Christmas market I am used to - tiny, cosy,
well-hidden markets with delicious glühwein and tasty sausages. Tomorrow night
I will be going to a particularly nice market in Munich. It’s located in a
huge park, called the English Garden. And in the heart of the park is a Pagoda-esque
tower called the Chinese Tower. There are usually lots of quaint, little
wooden stalls situated around the tower and the atmosphere is very relaxed, at
least during the week. At night, the park surrounding the market is pitch
black, which adds to the atmosphere cosier – surrounded by the dark, but in
the middle of all the Christmas lights of the market. And the darkness is also
a good excuse for one extra glühwein, for courage of course, before you start
your journey home through the park!
Madga
- 2 December 2009 -
Join the revolution -
So it’s been over three
months now! Three months, 13 long weeks of hard work, non-stop. What’s worse,
it’s not over yet… Another four weeks left! How am I supposed to live like
that? I need a break! I really do need a break. Because it’s been 13 weeks
since the rest of UK workforce and I have had a chance to breathe, sleep in,
and generally do nothing in front of the TV for one entire weekday, and enjoy
a proper Bank Holiday, like the rest of continental Europe have done. Even the
Americans enjoyed a day off for Thanksgiving last week. And the Poles? Well,
they’ve just had two days off in November! But for those of us living in the
UK the last day off was the 30 August. I urge the Prime Minister and
Parliament to do something populist. Even if for pure publicity, even if just
to help the citizens forget about the recession. Please, could you please vote
in favour of another Bank Holiday for British workers? Who’s with me? Who will
sign the petition? I’m counting on you!
Lisa
- 26 November 09 - A time to give thanks - Thursday this week is
the American holiday of Thanksgiving. Traditionally it is a time to give
thanks for the harvest. Today it is a day set aside to gather with family and
friends to reflect and to remember all the things you have to be grateful for.
In the American calendar, it is, in some ways, a day as important as
Christmas. Having lived in the UK for 22 years, Thanksgiving has become just
another cold, grey November Thursday to me. This year, however, because my
father passed away last month, it seems a much more poignant day and one I
felt I needed to be on US soil to celebrate with special loved ones and
family. So as this is posted, I will be baking bread, making a pumpkin
cheesecake (to go with the pecan pie) and figuring out how to cook an 11kg
turkey! And of course, I will be remembering the Thanksgivings I spent with my
father, and giving thanks for the time we had together.
Lizzie
– 23 November 2009 -
NHS – is there anybody listening? -
Unfortunately, I’ve had some
dealings recently with an NHS hospital where my 93 year old grandfather was
admitted 10 days ago. Having not been near a hospital for a while, I didn’t
understand how under-staffed and over-worked the nurses are –to the detriment
of patient care it would seem. I have been deeply saddened and shocked by how
my veteran grandpa has been treated. If his family had not been around to
chase the nurses and doctors, I am not sure he would be alive today. Because
he cannot speak or communicate what he needs or wants, he is ignored. A friend
had exactly the same problems when her grandmother was admitted to the same
hospital. It took her aunt, who is a consultant, to drive 300 miles and kick
up a fuss for anything to happen! But my concern is – what happens for those
people who don’t have anyone to fight their corner? NHS care is a basic
necessity – and one that we all contribute towards – so why are there still so
many failings, and so little we can do to make things better?
Lucie
– 20 November 2009 - Jeu de mains - As a French national, I haven’t
got much of a patriotic soul; I don’t celebrate the 14 July, I don’t paint
blue, white and red flags on my face for sporting events, I haven’t lived in
France in years and I don’t much miss it. Football isn’t a passion of mine
either. I believe the world is divided in two groups of people: those who
follow football and those who follow rugby. I am part of the latter group. My
complete lack of understanding or interest in football however, didn’t prevent
me from copping huge amounts of jibes from the Irish and from football fans
alike following the France-Ireland World Cup Qualifier game Wednesday.
Personally, I think Thierry Henry’s handball was disgraceful, and simply
because of my nationality, I feel I ought to apologise for it. The truth is,
though, I can’t help not caring at all, after all, I’m not patriotic and I
don’t like football.
Enrique
- 18 November 2009 -
Rebranding -
One of the areas that I like
most within communications and PR is branding, or rebranding, more
specifically, an existing institution. Rebranding often happens post-merger or
acquisition. Because of my interest in this, I am following how Abbey,
Bradford & Bingley and Alliance & Leicester are being rebranded Santander. The
Spanish banking behemoth bought Abbey in 2004 but it has only been recently
that the rebranding process, which will be completed by next spring, began.
The consultancy driving this plans to engage in national and regional
activities, focusing on a series of events designed to ‘celebrate the brand’
and create PR and photo opportunities. We will be able to see the
effectiveness of these events soon, although it is worth saying that Santander
is already well recognised in the UK. I also have the merger between BA and
Iberia to watch develop, but not until the end of 2010.
Nora
- 12 November 2009 -
Exclusive Networking - Is
it just me, or does it seems as if online networking just keeps becoming more
popular by the day? Since 2007 I have joined various network groups; Facebook,
LinkedIn and Twitter, to mention but a few. I have also been
lured into the world of the exclusive networking groups in recent months; you
can only become a member by a personal invitation from an existing member. So
what is all the fuss about? There are specifically themed networking events
every night of the week, if you have the time to attend them all. There is
also the opportunity to promote your business and its services to a niche
audience. It will be interesting to see how long these exclusive networks can
remain so elite, or will they become just another glorified social networking
site. Watch this space…
Lisa
- 9 November 2009 -
It is time for the CIPR to focus -
The Chartered Institute of Public Relations is in the
midst of an election for president-elect and for treasurer; I am standing for
treasurer because I feel the Institute, which has not been immune to the effects
of the economic downturn, must now focus hard to create a stable financial
platform on which its future can be built. We need to become a leaner, more
efficient Institute, providing better services to our members if we are to
survive. I very much see the role of Treasurer as one which drives the Institute
forward in terms of financial efficiencies. A thankless task some might say; my
motivation is certainly not to gain more friends. I
would, however, aim to for a more efficient Institute, one which leads the
industry, providing better value for its members, me included. As a board
member for the last two years, the chair of the membership committee, the
chair of the largest regional/national Group, the Greater London Group, for
nearly three years, and secretary of that Group before becoming chair, I feel
my credentials make me the right candidate. I hope you do too, and if you are
an eligible CIPR voting member, make your vote count. Lost your ballot paper?
Ask me how to get a replacement –
lisa@dapr.com
Beate
- 9 November 2009 -
Blunder in Berlin -
Today is a very important
day for Germany as it marks the 20th anniversary of the Berlin wall’s fall.
The media have been reporting the anniversary for a few weeks already, but 9
November 1989 was when it all happened. Everybody remembers the pictures of
people jumping on the wall, sitting there for a while and then eventually
jumping down the other side - something that had been unthinkable up til then.
I remember watching TV and not believing what I was seeing. Well, believe it
or not, it was all down to a blunder. Can you imagine, the Wall came down
because one of the GDR’s leading body’s members wasn’t in the picture about
what he was supposed to say during an international press conference that
night? He got it all wrong and announced free travel, something that was not
intended, of course. The leaders of East Germany clearly needed some media
training, and I have to say, I’m really grateful for that, and I am sure the
rest of the world is too.
Magda
- 3 November 2009 -
Pop Life -
Last weekend I went to check
out Pop Life, a new exhibition at the Tate Modern – if you haven’t seen it, go
and buy a ticket immediately. I’ve seen lots of pop art in my life and despite
this the organisers managed to surprise me and to show me something completely
new. To be accurate, not only new; they are also showing a few shocking things,
and by that I mean properly disturbing. Only for over 18s and not for the
faint hearted… I’m no connoisseur and very far from a specialist – I just
enjoy going to art exhibitions from time to time, even though I may not fully
understand many of the things I see at them. This exhibition made me realise
how little I actually understand about pop art. It also showed me that modern
art can also mainly be about its highly sensationalist PR– it doesn’t seem to
even matter whether the press coverage is good or bad. And looking at
clippings about some of the installations I saw, this exhibition is mostly
about bad publicity… but still worth a visit.
Beate
- 26 October 2009 - New car -
I recently picked up my new
car directly from the plant of a big German car manufacturer. But why not have
it delivered to my local dealership? The manufacturer offered me and four
friends a free guided tour around the site along with food and drinks. As it
is only about an hour train ride away from where I live, I thought it would be
a great opportunity. And I can tell you, the five of us had a great afternoon!
The tour was extremely interesting and I was surprised to learn a few new
things about car manufacturing. The biggest change was to see how robots have
replaced people – in some cases, robots are used because they work more
efficiently than us but in other cases, robots have taken over jobs that are
hazardous to workers’ health. It is fascinating to see how everything has been
automated in the car manufacturing process. One thing that has not yet been
automated though is the driving, and that’s good news for me because I love
driving my new car!
Lizzie
- 21 October 2009 -
Blame game - A very good
friend of mine has been appointed to carry out marketing and communications in
a global housing and development group – a little surprising to me as she has
no communications background at all. As I recently sat through dinner with her,
and her constant moaning about the PR agency she has to deal with on a daily
basis - a very well-known and respected agency too I might add - it occurred
to me she doesn’t really understand how our industry works or even her
function within it. Perhaps I was being overly defensive given my role – I
deal with the marketing and communications managers and directors of global
industry leaders every day in our consultancy. However, I know an honest and
transparent relationship between consultancy and client is paramount and that
can only be born out of trust and not playing the blame game!
Lucie
- 19 October 2009 -
Diversity -
Last week I attended a CIPR
GLG event on cross-cultural PR and diversity, which talked about the
importance of addressing diverse groups and minorities when executing a PR
campaign, especially as these groups have been growing fast. One of the
speakers also emphasised that the best way to communicate effectively with
diverse groups or minorities, is to employ minorities or people from a diverse
background. This concept really resonated with me as this is exactly what DA
has been doing for over 25 years. We know that to communicate effectively with
the Polish markets, we need a Polish native and PR expert who understands the
cultural sensitivities of the market, not just the language. Who could handle
this better for us than Magda, our Polish national? We also know that the
French Swiss, the Belgian Walloons, and the French are all different and
cannot just be grouped together as “French”. I truly believe it is this added
importance we place on the cultural sensitivities in the markets in which we
operate that makes DA a perfect pan-European communications solution.
Magda
- 28 September 2009-
Go ape -
PR is about communication and engagement. But how do you engage Londoners and
get them thinking about the last 700 remaining mountain gorillas, somewhere
far away in Africa? Well that’s easy! - make them gorillas for a day. 1,000
people, all dressed in gorilla suits and going ape for a day is an unusual
charity run on the streets of London. Some fun for everyone. For me it was
about taking pictures, and visitors to London had a chance to see how amazing
and quirky this city can be. And participants? They obviously had a chance to
express their furry side while saving an endangered species from extinction.
On Saturday, I saw hundreds of gorillas walking, running and jogging in the
City of London next to world famous landmarks like Tower Bridge and The Tate
Modern. For some of them, a gorilla suit wasn't enough of a disguise. Some
were also wearing bikinis, Hawaiian shirts, dresses or carrying bananas, mini
Empire State buildings or even pushing trolleys with essential gorilla
grocery. And the benefits? Money for gorillas, a great photo in your album, a
banana on the finish line and you get to keep a gorilla suit to wear anytime
you want. Just for this last reason, I'm in!
Beate
- 24 September 2009 -
PR and the Oktoberfest -
I was born in Munich and
have been going to the Oktoberfest every year since I was about three. The
world’s largest beer festival started once again last Saturday and, as always,
attracts many visitors from abroad. However, in the last ten years or so, the
percentage of overseas visitors has risen sharply. I assume the PR efforts
behind the success of the event have been enormous or it could be down to good
old-fashioned word-of-mouth. It’s probably a combination of the two, assisted
by the true global village in which we live, which of course includes
communication. Even the difficult economic times haven’t seemed to deter
people from travelling to Munich. Perhaps the Oktoberfest doesn’t need a lot
of PR, perhaps it promotes itself by simply letting people enjoy themselves…
And although many people drink too much beer, they remember the good time they
had and are keen to return the following year.
Lizzie
- 15 September 2009 -
Our troops in Afghanistan -
A friend of mine has just gone back to Afghanistan for his second six month
tour, leaving behind his family, friends and his very anxious fiancée. We
obviously try not to think about what could happen, but with news of “our
boys” facing attack after attack, it’s quite hard not to. What I still find
amazing is that these brave soldiers , no matter whether they believe in the
reasons behind it, risk their lives daily to help secure the freedom and the
human rights of the Afghan people; and they do it all without question. It’s
their job. They knew that one day they could be placed in the middle of war
when they signed up! But I still can’t get my head round the few minority
groups who consistently feel the need to rubbish the troops – and the constant
negativity that is highlighted by politicians. At the end of the day, the
troops are just doing their jobs and I’m sure it’s not good for morale when
all they hear is bickering on whether the Afghan people should be helped and
whether it is our position to do so. You have a right to believe it may not be,
but let’s spare a thought for our troops out there, and fully support them –
because they really have the hardest job of all.
Lisa
- 10 September 2009 -
Decks and the City -
Even though I may be classed
as being on the brink of middle age doesn’t mean that I can’t do things
against type now and then. Saturday night I persuaded a much younger female
friend to join me at a club to listen to the legendary icon Boy George perform
an extended DJ set. If I am totally honest, I didn’t really know he was
renowned now as a DJ, but as far as I was concerned, it was still Boy George,
and I had clear and fond memories of Culture Club in the early 80s, so that
alone seemed reason enough to go. He wasn’t due to start until 10pm – seemed a
little late, I thought! – but after a nice dinner out, off we went in our
dancing shoes and glad rags. He hung out in the bar beforehand, wearing a hot
pink, sequined-encrusted fedora, and seemed to not notice everyone – including
me – gawping at him. Once behind the decks, the entire place – about 150
people – piled onto the dance floor and bopped til about 2am. Given I had back
surgery almost 5 months ago, I was hearing heels and I was at least one of the
oldest people there, I reckon I did a pretty good job keeping up with the
younger crowd. Carrie Bradshaw and the girls would be proud!
Lucie
7 September 2009 -
Back to school -
September is here; summer holidays are over, the leaves
on the trees are starting to change colour, the weather is getting a bit
chilly, and the wind is blowing a little stronger. Even though I left school
quite a few years ago, I can’t help but see this month as “back to school” time;
September is all about shiny new school shoes, a pencil case filled with
nicely sharpened pencils waiting to be used, and faces of new pupils. Forget
about 1 January, for me the year really starts in September, when I look
forward to something new, fresh and exiting.
Enrique
- 2 September 2009 -
Social Networking -
I just finished my
dissertation, the last requirement to complete my MA in Communications
Management. The topic I chose was ‘social networking’ and I am really
satisfied with, and also surprised by, the results. I found out that not only
are social networking sites useful to keep in touch with friends (we all know
this) but also they are an incredibly powerful tool for PR practitioners. They
can build a brand’s or a company’s online image; increase its online awareness;
or create “friendships” between PRs and journalists. Without a doubt, social
networking is something PRs should always bear in mind these ‘online’ days.
Lizzie
- 28 August 2009 -
Winning the Ashes -
Unless you’ve been on a different planet, you’ll know that England was
victorious in winning the Ashes this year. After such a dismal defeat in 2007,
Andrew Strauss’ team romped home with a decisive 2-1 triumph, silencing the
team’s critics and the Australians! The tension was high throughout the series,
with doubts of Freddie Flintoff’s fitness, the continual fluctuations of each
team’s competency, and the media, as always, stirring things to create tension
and anxiety amongst all us cricket fans. One minute, it was the best team
England had fielded for a long time, the next, there were cries as to why
Trott was called up to make his debut in the critical final match. But the
media circus, created around the hype, certainly made winning all the more
wonderful. And funnily enough, I haven’t heard a peep from all those who were
ready to do some serious “Pom” bashing!
Magda
- 27 August 2009 -
Is it the end? -
The weather has been lovely and immediately everyone is
much more optimistic about the future. The media are talking about green
shoots of recovery, discussing good news from Germany, France, Hong Kong and
Japan, and hopes are high for the British economy as well. At least on the TV
analysts and commentators are way more cautious. Let's hope the recovery is
not weather-dependent and things really are getting better. Otherwise rain in
Autumn might destroy our optimism. Meanwhile, I’m supporting the economic
recovery in my own way - I’m off on well-deserved holiday, spending my
hard-earned money.
Lisa
- 21 August 2009 -
PR standards impressive -
I was asked to stand in as co-chair of the one of the Chartered Institute of
Public Relations’ PR awards, the PRide Awards; a real honour. So this week my
fellow co-chair and I spent three very long days judging the three team awards
– outstanding consultancy, outstanding small consultancy and outstanding
in-house team – from all across England, Wales, Northern Ireland and Scotland.
In this economic climate you might think the standards of the entries might
not meet previous years, but across the board we were impressed with the work
being carried out by hard-working PR professionals up and down the United
Kingdom. As a consultancy owner myself, I was particularly struck by the
exceptional efforts my counterparts are putting in to ensure jobs are safe and
clients are retained thanks to exceptional results. And creativity – something
we PRs are often accused of lacking - seems to have reached new heights. The
good news? From what we saw, consultancies are thriving. The bad news? It made
our decision making process tough. A very long three days, yes, but very
inspirational.
Steve
- 21 August 2009 -
Football season -
Up and down the country men are celebrating and women are groaning – yes the
football season has started again, the Premiership timetable earlier than
usual due to the World Cup in 2010. This season promises to be a closer and
more exciting affair largely due to the transfer activity in the summer and
the emergence of Manchester City as the new cash cow. My own team Arsenal has
started with a 6-1 annihilation of Everton so I am one of the celebrating
husbands. I feel sorry for our partners who will now be subjected to months
of highs, lows and incessant “football chatter” from their guys (who have been
strangely quiet for 2 months). Enjoy!
Lisa
- 14 August 2009 -
Thank the weather gods -
Wednesday night was the
annual Chartered Institute of Public Relations’ Greater London Group’s summer
party, held at London’s newest City members’ club, Eight Moorgate. The party,
which is the highlight of the Group’s event calendar, attracts 100 or so
people and we try to find a fab venue with some outside space just in case the
British summer weather decides to be kind. All week, conditions in London have
been lovely and forecasters were saying Wednesday would be more of the same.
However, at 615pm, 15 minutes before our 100 guests were due to arrive, the
black, menacing skies above EC2 opened and bucketed their contents down with
immense force. You could hardly see beyond the edge of the balconies at the
Club, let alone the magnificent panoramic views of the City! Luckily the
weather gods were in a fairly good mood, and the downpour only lasted about 20
minutes, after which, the clouds cleared and blue skies appeared. Apart from
some very rain-soaked guests who arrived right after the squall, the party
went without a hitch – or any more rain – and the balconies were put to good
use until the wee hours. You have to love the British summer!
Lucie
- 12 August 2009 -
Barbecue time -
I inherited a couple of addictions while living in Australia, one of them is a
love for barbecuing. When you live in sunny Queensland, you can indulge in a
barbie just about all year round, but things are a little different in Britain,
where the sun also always shines, but most often behind a very thick layer of
clouds. This spring, we decided to organise our first barbecue of the year. We
ended up cooking under an umbrella wearing three layers of jumpers and eating
the food inside, . However, that wasn’t enough to discourage us, we still
insisted on barbecuing pretty much every weekend, come rain or… come rain.
However, since last Friday, the weather has been rather kind and I have been
enjoying chicken wings, corn on the cob and smoked ribs for four sunny days in
a row now. Let’s hope it lasts!
Jaap
- 11 August 2009 -
Nothing lasts forever -
My TV almost turned 14 years old last week before unceremoniously dying. I
don’t watch that much TV, however, watching the news is part of my daily
routine and I don’t often say no to a feature film now and then. Horizontal
fuzz started to appear on the screen about a year ago, and that reminded me
how old the set actually was. The lines were a bit inconvenient I must say,
but since we now live in a throw-away culture, I decided to buck the trend and
keep it, fuzz and all. I took pride in the fact that my TV was built before
the start of this millennium. Even the remote still worked. Until yesterday
that is. It wasn’t so much of an explosion, but I did notice a distinct sound
which announced the sudden and complete departure of my treasured and oldest
electronic device. Now it’s the blender or the toaster which is the oldest in
my household - I don’t know which, but I heard them discussing it in the
cupboard where they share a shelf.
Beate
- 6 August 2009 -
Changes -
For several reasons, the
word ‘change’ has once again played an increasingly important role in my life
over the last few weeks. In the past I’ve come to like both the word and the
associations that come with it – different things every time the word pops up.
Sometimes change has happened unexpectedly and given me headaches, endless
discussions, fights (both with myself and with others) and was – quite simply
– a pain. At other times, although equally unexpected, it provided fun,
laughter and distraction. I’m not sure whether change can be planned rather
than be a surprise, but I guess there are situations in life where you know
that something’s going to change but you just do not or cannot admit it or
stop it from happening, even though you would love to. I don’t want to get too
philosophical, but in my opinion, change is absolutely necessary to keep
moving forward. We sometimes have to leave our comfort zones even if we don’t
want to. And when you look back, in my experience, you know why there had to
be a change. And I know this time, with this new unexpected change, it’ll be
the same!
Lisa
- 5 August 2009 -
Deadline set in stone -
The other week the UK news was filled with stories on
“three-years-to-the-day” until the opening ceremony of the 2012 Olympics in
London’s East End. According to reports, facilities are all on or ahead of
target; a good thing, really, as the world’s top athletes, press and eager
spectators could hardly hang about waiting for buildings to be finished. It
got me thinking about how well we actually respect deadlines. In the case of
the Olympics, that is one deadline you disrespect at your grave peril and
national embarrassment, but many of us play a bit fast and loose with them. As
PRs we embrace the sanctity of the deadline – journalists demand them, we
answer to them and sometimes we even conjure up the mystical “false” deadline
– a dastardly trick, aimed at duping a poor, innocent client into getting
something to you faster than you really need it because you don’t trust them
to meet the actual deadline. Perhaps the Olympics is actually happening in
2013…?
Lucie
- 3 August 2009 -
¡Ay, caramba! -
London’s restaurant scene is extensive; you can pretty
much find any type of food, anytime of the day or night, with the notable
exception of Mexican food. Until last year, London’s Mexican food scene was
non-existent, except for an over-priced South American canteen in Covent
Garden. That was until Wahaca, the first truly great Mexican restaurant in
London, opened. The discovery of Wahaca changed the lives of all of us at
DAPR. We have organised special Wahaca nights, where we all dine there for
birthdays or any type of celebratory (or non-celebratory, to be honest)
occasions. The good news? It seemed Wahaca started a trend, and many more
Mexican restaurants started flourishing, and now you can finally find proper
Mexican street food in London! As for us at DA, we have obviously been
trialling all these places one by one; we have compared the texture, the
filling and of course the taste of each burrito, and we each have an official
top 3 burrito places, which is just what everyone needs!
My top 3 burrito places:
1. Benito’s Hat, Goodge street, the ultimate burrito
2. Wahaca, Covent Garden,
for the atmosphere and the margaritas
3. Nineteen Ten, Westfield,
if both other places are closed
Lizzie
- 30 July 2009 -
When pot plants live forever - Has it really come
to this? –pot plants making the national news! I was astounded this morning
watching a reputable morning news slot, when I saw the story of the world’s
oldest pot plant, from the 1770’s, being re-potted in a “delicate operation at
Kew Gardens”. I’m sure the green-fingered among us may well find that of some
interest, but for someone who kills off every plant through dehydration, I
couldn’t believe it warranted making headline news. With so many other
newsworthy stories around is the media deliberately airing so-called feel-good
stories, or is it just a good PR exercise by Kew Gardens that should be
applauded? It all depends on your view on the value of “botanical” PR I
suppose. Well I for one won’t be visiting the miraculous elderly pot plant!
I’ve actually got my own one, sitting on the kitchen windowsill, and it’s
survived a few weeks and is even flowering. I just wonder how much longer it
will live for without water? And if it does miraculously survive 240 years,
I’ll be sure to re-asses my opinion and maybe even pop down to Kew and ask
them to re-pot it.
Lizzie
- 28 July 2009 -
Swine flu – let’s not get carried away -
While I am obviously concerned about the on-going swine flu news , I can’t
help thinking that we are all getting a bit carried away. Let’s not forget
that people have been dying of flu for years – especially the elderly. Now,
the media seems to have really pounced, encouraging mass panic amongst the
public. And the government communication doesn’t seem to be helping things at
all! I don’t know about you, but I haven’t received my “Swine Flu information
leaflet” yet – wasn’t that promised months ago? According to the BBC website,
the death count from swine fu in England is still at 26 – the same as last
week. Even though there have been more deaths in the last seven days, some of
these have been discounted because an investigation by the government
suggested swine flu had not been a contributing factor. What is the truth and
how should we all deal with the conflicting messages coming at us from
supposed reliable sources? I don’t know the answer–I’m not sure anyone does!
But one thing is for certain; I’m putting it all into perspective and, for the
moment, you’ll excuse me if I continue to go about my daily routine as normal!
Lisa
- 20 July 2009 -
Box of memories - So the
deed is done. The files, furniture and fixtures and fittings have been boxed,
the movers have been and gone, and the new office space is up and running.
Nearly 14 years after walking into 95 York Street for my interview, DAPR, with
me as the co-owner and MD, has left the building. Being an emotional person (I
can cry at adverts on TV!), I thought I would feel sharp pangs of sadness on
the last day; guilt, even, for abandoning a space that has been a home away
from home for well over a decade, but oddly I felt fine. My explanation is
that the business is what is important to me, not the bricks and mortar, and
that wasn’t being left behind; to the contrary, we’re starting a new era. When
I said this to a friend over the weekend, and added that the old office was
really just a box, he chided me, “a box of memories though”. Maybe he’s right,
but I can take those with me too.
Jaap -
15 July 2009 -
Balancing act -
Work-life balance
has gotten a lot of attention in the media for the last couple of years. That
might be because it becomes more difficult to set the two apart, especially
for people who are in front of a computer most of the day. Making a private
payment with an online banking system during work: it will just take a minute.
Reading and answering an email from work in the evening: no problem, nothing
much on the TV anyway. And well, who’s complaining if we work the right amount
of hours and the results are good, if on the other hand the leisure time can
indeed be used to rest and do all the other things we like to do. The best
advice, in my opinion? Keep the two as separate as possible, because if work
and leisure time get so mixed up, then working hours never finish and leisure
time never really starts, and that’s no way carry on a balancing act.
Lucie
- 3 July 2009 -
Shiver me timbers! -
I woke up on Sunday with what I thought was a bit of dust in my eye. Despite
rubbing it and rinsing it, it didn't get better and the pain quickly got worse.
After a couple of trips to A&E, where a lovely doctor decided to investigate
the reason of my excruciating pain by sticking a needle in my eye, I had my
diagnosis: a scratched pupil. I have to wear an eye patch while it heals. The
idea of the eye patch made me laugh at first; I walked in the office, dishing
out my best pirate lines, punctuating every sentence by a noisy ‘Aaaarrrrrrrr’,
and was quickly nicknamed Captain Hook. After a couple of days though, the
limitation of the eye patch has kicked in. My field of vision is quite reduced:
I keep bumping into anything too close to my right side. But my depth
perception is the most affected. More than once, when pouring myself a glass
of water, convinced that the bottle was over the glass, it wasn’t, and most of
the water ended up on my desk… the same problem arises when it comes to
sitting in a chair or climbing a couple of stairs; my perceptions are just a
little off… So the novelty of my pirate eye patch has certainly worn off, and
I can’t wait for my eye, and my vision, to get better!
Lizzie
- 25 June 2008 - The big grunting debate - The start of Wimbledon
yesterday prompted the return of the debate about the grunting and shrieking
from some players during play. And on a day when all eyes were firmly fixed on
the men’s tournament, and Roger Federers’ first match, all ears were well and
truly tuned to Michelle Larcher de Brito – the loudest new grunter of them all
– reaching 109dB! Comparatively, the more recent famous grunters such as Seles
and Sharapova have seemingly fallen short! So why don’t we accept or like it
and what is the excuse for this type of behaviour, which Martina Navratilova
has branded “tantamount to cheating”? It’s only a fairly recent phenomenon
after all – certainly in its most recent, and loud, form. The old greats like
McEnroe, Conners, Sampras, Navratilova and Graf hardly emanated a sound
between them (apart from McEnroe’s obvious verbal outbursts), and yet won 28
Wimbledon titles between them. Whatever it is – it’s a debate that provokes
true feelings from die-hard tennis fans, like me, but I think there is one
simple explanation why we don’t like the grunters; it’s just not very British!
Jaap
- 24 June 2009 -
Voting in London - Thursday 4 June was the first
time that I was able to vote in another country which is not difficult at all
in the United Kingdom; you only need to go online once to register as a voter
and then your local council sends you a document to check and sign. The
difficult parts comes after that - which party to vote for? The United Kingdom
has got 72 of the 785 seats available in the European Parliament, which
represents all of the approximate 500 million inhabitants of the European
Union. That’s a lot of people with a lot of different opinions, so in every
country there are many different parties, and the UK is no exception with
about 14. In the Netherlands I was well aware of the parties. In the year I’ve
been living in London, it’s proven to be harder to get a good overview.
Although there have been a lot of hot political issues in the last year, which
provoked party members to speak out firmly, I still found it difficult to
deduce the real positions and the long-term ideas. After reading the papers
and a lot of websites, I decided to vote for one of the established parties.
That might seem like a boring choice in these lively times, but sometimes
that’s the best option: find stability first and go from there.
Lizzie
- 17 June 2009 -
BA is best -
Whenever I fly anywhere, I
always find myself torn between booking a cheap, no-frills flight, or spending
a little more with British Airways. In the past, it has always worked out much
less expensive to fly with a no-frills airline, and I’ve put up with the
queues, the pushing and shoving, to grab a seat when it comes to boarding and
paying £4 for a chocolate bar (if really desperate). I decided this year
though, enough was enough! With all extra, hidden charges (I’m surprised you
don’t have to pay a charge for wearing clothes), the hassle of landing at an
airport 50 miles away from where you actually want to be, the leg-room enough
for a gnat, I bit the bullet and purchased my BA flight. And because it didn’t
matter too much when I travelled, I bought my BA flight for about the same all
things taken into account. It was utter luxury! I checked in on-line (without
paying a surcharge) and chose my seat 24 hours before boarding (without paying
a surcharge), I printed my boarding pass off at the airport because my printer
at home wouldn’t work (without paying a surcharge), I queued for five minutes
to check my bag in and I had one of the most enjoyable flights I’ve had in a
long-time - I even got a free sandwich! I’m not sure I’ll by flying “no frills”
anytime soon.
Lucie
- 16 June 2009 -
Waiting for Wimbledon - One more reason to be delighted about summer is
the numerous tennis tournaments. I am a big tennis fan, and while for many
years, being French, I’ve thought only clay was worth my interest, since
living in the UK, I must admit I’ve grown quite fond of the green stuff too.
Of course I like the tennis when I go to a tournament, but I also like all the
fringe benefits. There’s nothing better than walking around the village and
seeing the real, behind-the-scene, action, not seen on TV; I can catch a
glimpse of great players training, or follow veterans’ matches, for instance.
Federer’s historic victory at the French open two weeks ago will only make
this year’s Wimbledon more interesting, and while waiting for my annual hit of
strawberries and cream, I can get a pre-taste of Wimbledon by following it on
twitter:
http://twitter.com/Wimbledon.
Beate
- 12 June 2009 - Sailing -
I love everything
to do with water and have always thought one day I may try sailing. Well, last
Wednesday was that day. Our local sailing club organises Twilight Sailing from
one of the huge former docks every Wednesday summer’s evening, with a massive
barbecue on the terrace afterwards. My friend Tina, who loves sailing and is a
member of the club, put me in a boat with one of the club’s most experienced
instructors. I thought that was great - I would be able to sit back, relax
and enjoy the wind and the water without having to do anything. Far from it!
The second I got on the boat, he made me pull loads of ropes, lean out to one
side of the boat so that we didn’t capsize, and we spent most of the time
chasing the good winds so that we could sail properly. Several times I thought
we were going to crash into one of the dock walls only to suddenly find out
that a small sailing boat can actually turn sharply and abruptly, within a few
seconds. I got used to all the action after a while and when the wind dropped
I was a bit sad we couldn’t sail any longer. However, there was the lure of a
barbecue and some dry clothes to look forward to so it wasn’t that difficult
of a decision….. I think I may go back though… Yes, I definitely will!
Jaap
- 28 May 2009 -
National Trust -
The National Trust is an
important British organisation, managing and maintaining land, gardens and
beautiful, old country estates. They obviously are proactive when it comes to
communications: the first leaflet that fell on our doorstep when we moved to
our London flat was one of theirs and it was both informative and convincing.
And because of the fact that the organisation and its goal seemed to be so
sympathetic, giving you the opportunity to see and enjoy all sorts of
beautiful things for free, we decided to become members straight away. It gave
us a real feeling of connecting to the UK. Being members, and both foreigners,
we wanted to make the most of our membership, and we have already visited
several fantastic estates. This Bank Holiday weekend we visited Osterley Park
and House. It’s probably not everybody’s cup of tea: a big, red brick country
estate with big white pillars as a façade, but what a wealth of treasures!
There is a Rubens hanging on the ceiling in the main staircase, some of the
trees in the park are over 250 years old and the walled vegetable garden dates
back to Tudor times. It is a huge privilege to be able to see and to enjoy all
this - and all thanks to the successful PR of the National Trust.
Lizzie
- 21 May 2009 - Blooming marvellous - You know it’s the start of
summer in London when the Chelsea Flower show opens its doors – it’s the most
eminent horticultural event of the year! I’d never attended before (being
someone who is not particularly “green fingered” was always a good excuse),
but I’d often walked past the Royal Hospital curiously when it was show time.
So when I was invited to attend one of the members’ days this year by a
previous client, I jumped at the chance. I was initially worried that I
wouldn’t be able to tell an orchid from a chrysanthemum and I’d be frowned
upon or asked to leave, however, I soon realised that lots of people were in
the same boat as me. What amazed me most though was that there seemed to be no
real sign of the show being hit by the economic downturn. There was the
obligatory “credit crunch” garden on show, but at £55 per entry ticket, I was
astounded at the number of people who defied the downturn to visit this
Chelsea spectacular!
Lucie
- 20 May 2009 -
Hacks and Flacks -
Last night I attended a debate jointly organised by the
CIPR and the Media Society on the theme: Hacks and Flacks: can it ever be a
marriage? The talk was chaired by the brilliant Sue MacGregor, former
presenter of Radio 4’s Today programme, while the panel and the audience were
equally represented by PRs and journos. It really was a battle of the giants.
The relationship between hacks and flacks is sometimes tumultuous; some
journalists seem to think PRs are the enemy; that is until they need us, of
course, like when they are on a tight deadline and desperate for information…
I left this debate enlightened, and I now believe that hacks and flacks
probably shouldn’t marry, as our jobs are fundamentally different, and we have
very different agendas. However, this does not mean that we cannot work
together, hand in hand, and get over our prejudiced thoughts, whether they be
about “clever spin doctors” or “journalists with hidden agendas”. Maybe hacks
and flacks should just go on a few dates instead!
Jaap
- 15 May 2009 -
We’re all going on a summer holiday -
Believe it or not, but I like to spend my summer
holiday in London. I like the energy when the city is crowded with tourists,
the long, warm days and a picnic in one of the parks… London parks are
beautiful in summer. Hyde Park and Regent’s Park of course, but I specially
love Hampstead Heath and Richmond. So in summer I don’t feel the need to go
anywhere special because I am already there. That is why I went on a short
break in May – to the Cape Region in South Africa. Wow, what a beautiful place
that is! Nature is simply stunning, changing from big strong rocky mountains
to flat yellow grassland with ostrich feeding on it to the magnificent oceans
south and west of the Cape. We did a small part of the Wine Route and got to
sample some great wines. It is a custom to refer to the South African wines as
‘new world wines’, but I learned that the first wine farm, Constantia, started
to make wine some 300 years ago. And you can feel and taste that long history
in its wines. We brought back a couple of bottles of wine, so this summer I’ll
be sitting in a London park, enjoying a bit of South Africa.
Beate
- 14 May 2009 -
The River -
When I moved to London, I noticed that Londoners call the Thames simply ‘The
River’. I’ve adopted the phrase now particularly as I live about one minute
away from it. I have often stood and wondered about all the ships, boats and
vessels that you can see. This weekend, however, a Royal Navy aircraft carrier
anchored right off our house. I was completely stunned by its sheer size,
probably because I have no idea whatsoever about anything military or naval…..
AND there were six massive helicopters tethered on the deck of the carrier. On
Sunday afternoon the helicopters put on a show and they kept hovering directly
above our house and garden. That was when I thought maybe I’m not such a big
fan of the River after all… I’d rather have very quiet historic sailing ships,
rowing boats and nice white cruise ships floating by!
Lucie
- 13 May 2009 -
Wives and girlfriends
- Most of my Australian
friends in London play footy in the biggest AFL (Australian Football League)
team outside of Australia. They play every Saturday, and some of the players’
girlfriends always come along. It’s a good way to spend the day in the park,
cheer on the boys and share the latest gossip. Last Saturday was no exception,
and while I sat and chatted on the sideline, I realised how violent AFL can
be. I saw one of my mates get knocked out following a violent tackle, but then
run back on the field after a quick drink of water. Another one dislocated his
finger, had it taped up and went running after the ball again. Still another
got a cut on his forehead but was back for the last quarter, bearing a strong
resemblance with Pudsey bear. I was impressed by the toughness, persistence
and diligence of the players; all qualities that good PROs should exemplify,
although I believe the boys’ need to impress their wives and girlfriends on
the sideline probably had something to do with their motivation…
Lizzie - 11 May 2009 -
Lost
for words - Now it’s not often that I’m lost for words, and that got me
thinking about people who don’t suffer that affliction! So after a trip to
Google, I was astounded at the amount of sites on “ideas for blog writing” –
especially when I have the exact opposite problem. Surely the origin of
blogging was based on a purely spontaneous activity? Something you wanted to
get off your chest or something to provoke thought and discussion? Is the
whole social media revolution is becoming a victim of its own success? Are
people blogging because they feel they should, rather than because they want
to and are passionate about it. Don’t get me wrong, our profession it’s all
about being creative and making the revolution of social media work for us and
our clients – but I can’t help thinking that people are using social media,
just because it’s the “in” thing to do!
Jaap
- 27 April 2009 -
Spring-cleaning -
Although I am not really the spring-cleaning type, I found myself in a
cleaning frenzy this Sunday after almost tripping over a pile of old
newspapers. I grabbed all the equipment from under the kitchen sink and out of
the broom closet and got started, dragging my better half into the process as
well. Of all the actions necessary in order to get the house spic-and-span, I
like vacuuming the best: it gives me a real sense of achievement to move all
the furniture aside and really get into those nooks and crannies. Since
everything was then out of place, we decided to change the layout altogether.
As sometimes happens, with actions that arise spontaneously, it took us more
than the hour we thought we needed. In fact, it not only took us the whole day,
but also our blood, sweat and tears - but the result is fantastic! I write
this, sitting on the same old couch, which now looks brand new in its fresh
position in front of the window, enjoying my house and the world outside from
a totally different perspective.
Lizzie
- 23 April 2009 -
The tube isn’t so cool - Everyone seems to
be over-the-moon that Spring has come – but there is one thing I dread with
the turn of the seasons – and that’s the worsening tube conditions. Mornings
are ok usually, especially when the sun is shining – but that all changes once
I reach the tube station. Here, I’m faced with hundreds of sweaty, stinking
and moody zombies, all going about their daily routine with utter indifference.
Once on, squeezed to within an inch of my life, and only floor space for half
a foot – it’s then time to hold your breath, balance and stay calm. “Please
God. Don’t let us get stuck in a tunnel,” – you can see the pained expression
on everyone’s face! Eventually I reach my destination and it feels like I’ve
been freed from my shackles as I push and shove for my freedom. At last, I get
to work and only 15 minutes late! Only another eight and a half hours until I
have to do the return journey! I think next week, I might drive.
Beate-
22 April 2009 - Lazy London Sundays
- Now that
spring is definitely in the air, and not only in the air - you can actually
see signs of springtime everywhere, such as blossoming flowers and trees,
Londoners head off to the many parks and green spaces the city has to offer.
And you know - when in London, do as the Londoners do! So we picked up a
blanket yesterday and made our way to Greenwich in the south-east of London.
Greenwich Park has fantastic views from the top of the hill where the Royal
Observatory is. And it’s easy to avoid the tourists, as there are many quiet
spots where you can enjoy the sunshine and the grass. The only downside is
that Sundays like the one yesterday, go by too quickly. But you have to look
on the bright side - there is another Sunday coming up very soon!
Lucie
- 21 April 2009 -
New ideas spring to mind - Do you ever
wake up with a new idea, something a little crazy and out of your routine, but
which sounds like something you’d like to do? I do. I’ve recently decided that
I’d like to run a small triathlon. After running 5km for charity last year, I
figured I should keep up this little ritual, and try to challenge myself with
a new race every year, while raising money for charity. Now, I know I can swim
500 metres, run 5km and ride 10km. But the real question is: can I do it all
in one day? Far from being your typical athlete, and by this I mean I am lazy
and loath even the idea of exercising, I started training last week; I did a 3
km run along the river by Putney, which is one of my top running locations in
London. I followed the Thames path, ran past all the boat clubs and footy
pitches, and I have to say, I genuinely enjoyed it. However, I didn’t enjoy
the soreness in my legs the next day because I didn’t stretch enough, but
there you go!
Magda
- 16 April 2009 -
British weather
- Typical. On a long
weekend you would like to leave the city and explore the countryside, the
coast or even go abroad. But the BBC weather forecast puts a stop to your
plans by announcing that it would be raining for most of the time. Or maybe
not. Or maybe it would after all. Not being able to trust the weather forecast
makes buying plane tickets in advance or organising travel really difficult.
Obviously though, you have a lovely time doing nothing and relaxing with your
friends. And if it rains – because it rains frequently on bank holidays after
all – you just hide in the pub. And then you return to the office after a long
weekend and what happens? The sun comes out! But the long weekend is now gone
and you are back in the office and your chance to take a trip to the
countryside, the coast, or abroad has come and gone. Typical.
Lisa
- 15 April 2009 -
What really matters -
As I write this blog entry, I am about to leave my office
to go into hospital to have major spinal surgery. It has all happened very
fast, so I haven’t had too much time to contemplate it, but having the long
Easter weekend to pack, and literally get my house in order, I found I had
quite a lot of time to think about things. Oddly I didn't think too much about
the procedure itself, but more the recovery period where I will be more or
less house / bed ridden for at least 4 weeks. It occurred to me that so many
things that I do now that I take for granted, I will not be able to do for
several weeks – like bend over, sleep lying flat, turn my head... Suddenly all
the things I get stressed over at work seem relatively minor. Perspective is a
wonderful thing, I just hope once I am completely recovered that I remember
the things that really matter…
Beate
- 14 April 2009
- It’s a dog life - Spaghetti Shaddick, DA’s very own Director of
Greetings, or DOG for short, is a long-standing member of the team. He comes
to the office every day with Lisa and gets pretty spoilt by all of us. He
loves nothing more than snuggling down on the sofa where he people-watches,
checks out passing cars and stares down other dogs on the street outside.
Spaghie is everybody’s darling in the office, and he is so well trained he
even barks when there is a traffic warden outside! If we could only teach him
to type, he could write his own blog entry!
Jaap
- 3 April 2009 -
A new song every day
- I like the
international feel in our office. Being a London-based PR agency operating
throughout Europe, we speak English amongst ourselves, but every time the
phone rings, somebody answers in English and then breaks into French or
Spanish, Polish or German. Some of it I understand, but a lot of it sounds
like random words set to modern music, especially when more than one person
speaks, some sort of new song comes into existence. On some of my more
philosophical moments in life, I wonder what the world would look like if we
all spoke the same language, but however beautiful that may be, I would surely
miss the wonderful sound of different languages coming together!
Lizzie -
1 April 2009
- What
a year to take over a business
- I can’t believe
it’s been a year since Lisa and Steve took over the business – and what a year
we’ve survived! Global financial meltdown, economic crisis – what more could
be thrown at us? But, thanks to prudent planning and after some tough
decisions, we’re surviving. In my opinion, part of the reason we have client
retention of over 17 years is because we offer a first-class service. And what
would I say to those companies holding back PR budgets? Well, maybe they can’t
afford to do PR, but can they afford not to? As we open a few bottles of cava
– there’s a credit crunch you know - here’s a toast to DA Public Relations,
its owners, its clients and its wonderful team. I hope we’re able to continue
to write about many more profitable and successful years to come.
Lisa
- 26 March 2009 -
Back to basics -
This weekend I had an overwhelming desire to make bread
from scratch – no nifty bread machine in sight! – for the very first time. It
turned out wonderfully and after about three pieces of hot, buttery, freshly
baked bread – which actually tasted of bread – I wondered why more people
didn’t bake their own bread, afterall it is cheap, fairly easy and quick (if
you disregard the time spent waiting for the dough to rise), and the result
tastes more delicious than anything you can buy in the shops. It also made me
think that maybe we ought to apply this “back to basics” principle to more
things than just bread; certainly our industry could do with a dash of it, and
maybe the results will be just as good.
Lucie
- 23 March 2009 -
Twittering around -
In this era where
communication is the word, new forms of media are coming to the fore all the
time. The latest craze in the UK, certainly in the PR world, is Twitter, a
service for people to communicate and to stay connected through the exchange
of quick, short and frequent answers to one simple question: What are you
doing? Famous Twitterers include the always witty Stephen Fry and global
entrepreneur Richard Branson. PR wise, Twitter has proven to be a very useful
tool. Ever wanted to know what goes on in your journalists’ head; just follow
them on Twitter. The subjects of their next features, their editorial issues…
Some journalists even look for article sources on Twitter. It’s not just
journos who Twitter though; why not sign up and follow DA:
http://twitter.com/DAPR
Beate
- 16 March 2009 -
Spring is in the air...
- Every year around March I have this nagging feeling that I urgently need to
be out and in the fresh air. Luckily this year this feeling coincided with
rising temperatures and very good weather – unlike other years. I live very
close to the Thames and the Thames Path, which runs along the river almost
throughout London. It is perfect for walking, cycling, running and….weekend
pub crawls! What better way is there to spend the first spring days but
outside a pub, holding your face to the sun and holding a glass of chilled
white wine in your hand. I really hope the great weather will stay!
Marta
- 13 March 2009 -
My morning drive to flower market
- In preparation for my wedding this weekend, I
went to the New Covent Garden flower market just before six in the morning. I
drove from W1 through empty London. It’s a bizarre experience to drive through
an almost dark and empty city. With just a few cars on the road and even less
people on the pavements it looks really stunning. I’ve been living in London
for almost four and a half years and I honestly think that if you want to see
the beauty of London, you should really see it at dawn, and watch this massive
city slowly waking up.
Jaap
- 10 March 2009 - New things -
One of the good things about working
in public relations is that you learn a lot about an wide variety of things
every week; things you did not imagine to be
part of your knowledge at some time in life, let alone
information you could really use. Things
about impact wrenches, about the capacity of a double decker
bus, about waterborne basecoats… to name but a few. Anyway, it happened to me
this week when I attended a workshop to learn about the many aspects of the
products of one of our bigger clients. It was really interesting and my consultations
with this client became more efficient and more fun at the same time.
Lizzie - 9
March 2009 -
Eastwood still has it Sitting down to watch Gran Torino this weekend, I wasn’t entirely sure what was
in store for us. By the end of the film, not only was I reduced to tears through
sombreness (an affliction of being a complete soppy cow), but I also had the
overwhelming sense of fulfilment and gratification. Eastwood’s character, a
fairly grumpy old man with nothing better to do with his time, other than to
drink beer and to clean his rifles, is faced with overcoming his long-held
prejudices. A brilliantly witty yet harsh script, which really does cut a little
too close to the bone sometimes, thoroughly deserves the rave reviews it is
receiving. An enormously watchable film that will truly make your day!
Lisa - 5 March
2009 - Best laid plans…At a breakfast meeting this morning at a very prestigious hotel in central
London, the speaker had tso resort to “old-fashioned” handouts of her PowerPoint
presentation because the person at the hotel in charge of A/V called in sick and
no one, yep no one, knew where the equipment was. It seems incredible to me that
any organisation can function well and service its customers successfully with
such limited knowledge and responsibility. Contingency plans are something we as
PRs are always bleating about, and rightly so as things can and do go wrong. I
have to give kudos to the speaker though; she took it in her stride and made it
very clear on several occasions how unhelpful the hotel had been – just what a
roomful of PRs love to hear.
Lucie -
3 March 2009 - Pub trivia
Last week, the CIPR (Chartered Institute of Public Relations)
Greater London
Group organised a quiz in a Soho pub.
Always keen for a challenge, the DA team together
with some friends of DA, aptly renamed ‘Dexter’s
disciples’, went out there full of hope and expectations, ready to crush any
opponents. Sadly, despite extra points scored on 80’s music favourites and sci-fi
memorabilia, we only finished fourth out of 10 teams. Although quite the whizzes
when it came to geography, our knowledge of
soccer world cup really let us down. Maybe we should stick to PR...